Group Threatens to Sue MTN over Poor Services

A group, the South-South Youth Leaders’ Forum said it had
concluded plans to sue a telecoms firm, MTN Nigeria, for
continued poor services being rendered to the citizens. The
group explained that it would not remain silent and watch
MTN deliver substandard telecoms services to the South-
South people and Nigerians in general.
The Chairman of the forum, Mr. Odiedim Amachree, while
speaking with journalists on Tuesday in Port Harcourt, said
that the service provider was operating dual standards.
Alleging that the firm had compromised efficiency and best
standard practice, Amachree said the poor services
worsened during the Yuletide.
According to him, the group had observed that on several
occasions, the Nigerian Communications Commission had
sanctioned MTN but did not bother to ensure that the
company complied with its directives. He therefore said that
“All is now set to stop MTN’s protracted poor service
delivery in Nigeria, as we prepare to sue on behalf of
ourselves and other South-South youths, who are using the
MTN network… The truth must be told that the government
will not do everything for us, especially when there is already
a framework to handle issues of this nature through the
instrumentality of the law.”
In a statement, which he signed on behalf of the group,
Amachree called on Nigerians who had suffered one loss or
the other as a result of poor service delivery from MTN to
support the forum’s planned legal action. He urged Nigerians
to always protect their rights and drop the attitude not
showing resistance anytime their rights were being trampled

Mtn has been sued in previous months in Rwanda and Ghana. The Ghana incident, the Federal Govt. stopped the selling of sim cards in the country because of poor services. MTN has always problems with good service, their BIS service in Nigeria is simply poor, customers have complained over time yet no improvement. Their 3g service is a joke compared to services of other Network providers. Suing them might cause a sense of security and progress hopefully in the MTN sector.

Source: trybal


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